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Thursday, September 21st, 2017

Administrative Assistant & Customer Service Representative  

Do you have customer service / hospitality experience but you're ready to move on from the industry?  Are you looking for a rewarding opportunity within a positive customer service environment? Do you enjoy working with people and are you someone who others appreciate working with? Then we are looking for you!

Easy Links Financial Inc. is a team of professionals—licensed insurance brokers, software developers, human resources and administrative staff—that combine business knowledge and technical skills to help implement the latest technology to serve our clients.  We are committed to secure a market place for health insurance products and services for Canadian Travellers, Visitors to Canada, Students, Workers and new Immigrants to Canada. We partner with all the major Canadian insurance companies such as Manulife, Blue Cross, Allianz, TuGo, 21st Century, GMS, Travel Guard and RSA to offer a 24/7 one-stop source for information, quotes and the purchase of travel medical insurance for individuals and groups.

What Easy Links Financial Inc. can offer you:

  • Competitive salary & performance bonuses
  • Continuous learning opportunities
  • Career advancement opportunities through fast-track management programs to internally develop future leaders and partners
  • Leadership development by learning how to use different leadership styles to effectively communicate with colleagues and clients

 

Administrative Assistant

Main responsibilities:

  • Conduct various administrative functions as required, including but not limited to, data entry, preparing mail, verbal and written correspondence to clients, brokers and other business contacts
  • Maintain current knowledge of clients’ accounts by reviewing daily online activity and applicable reports
  • Maintain clients’ files (using Outlook)
  • Carry out other related tasks, as requested by supervisor

Qualifications:

  • Excellent typing skills – at least 45 WPM
  • Strong communication skills in English, written and verbal (French is an asset)
  • Pleasant phone demeanour
  • Professional ‘can-do’ attitude with a strong work ethic
  • Good organizational skills and the ability to work under pressure in a fast-paced environment
  • Good working knowledge of Microsoft Windows, Outlook, and Excel
  • Exceptional attention-to-detail
  • High degree of self-motivation and the ability to work without any supervision

 

Customer Service Representative 

Main responsibilities:

  • No cold calling - all inbound calls
  • Assist clients over the phone to provide information, quotes and facilitate the purchase of travel and / or visitor medical insurance for individuals and groups
  • Conduct various administrative functions as required, including but not limited to, data entry, preparing mail, verbal and written correspondence to clients, brokers and other business contacts
  • Maintain current knowledge of clients’ accounts by reviewing daily online activity and applicable reports
  • Maintain clients’ files (using Outlook)
  • Carry out other related tasks, as requested by supervisor

Qualifications:

  • Accident & Sickness and / or Life Insurance Licence (or working towards these qualifications) is an asset
  • Excellent typing skills – at least 45 WPM
  • Strong communication skills in English, written and verbal (French is an asset)
  • Pleasant phone demeanour
  • Professional ‘can-do’ attitude with a strong work ethic
  • Good organizational skills and the ability to work under pressure in a fast-paced environment
  • Good working knowledge of Microsoft Windows, Outlook, and Excel
  • Exceptional attention-to-detail
  • High degree of self-motivation and the ability to work without any supervision

 

Email your cover letter and resume to:  jobs@easylinksfinancialinc.ca Attention: HR Department

Thank you for your interest. All submissions will be assessed; however, only suitable candidates will be contacted.

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